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Bed Valley Mattress
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Financing
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Contact
Why Sleep Matters
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Cancelled Order Policy
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Exchange Policy

It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. As a result, we ask you to sleep on your new mattress for a minimum of 30 nights to allow for this adjustment period. After those first 30 nights, if you are still not completely comfortable, we will do our best to match you to your right mattress within 90 nights of your original mattress delivery date. Subject to the above guidelines, our 90 Night Comfort Exchange is valid for one exchange per purchase, which must be done within 90 days of the delivery date of your original mattress. HEIGHT does not qualify for a comfort exchange or return. FLAT BOX SPRINGS may only be exchanged if switching brands. ADJUSTABLE BASES, PILLOWS AND SHEETS do not qualify for comfort exchange or return.


You may exchange your mattress once, with a return delivery fee of $119, and receive, as credit toward the purchase price of a different mattress of equal or greater value, the purchase price of your original mattress less a restocking fee equal to 10% of your original mattress purchase price (restocking fee not to exceed $250). Bed Valley Mattress is unable to exchange, stained, unsanitary or damaged mattresses under the 90 Comfort Exchange. That’s why we a mattress protector must be purchased  at the time of original sale to qualify for the 90 day comfort exchange.  In addition, we recommend keeping all original tags on your mattress. If you remove the law tag from the mattress or foundation, it will void the 90 Comfort Exchange.


Please note that our 90 Comfort Exchange is not valid on clearance merchandise, floor models, pillows, mattress protectors, adjustable bases, furniture or other accessories. All special order sizes (California King, Split Cal King, crib, etc.) for mattresses and foundations are final and not eligible for exchanges or returns. In the state of California, the California king size is not special order and is therefore eligible for applicable comfort guarantee policies.

Store Locations

Clearwater Crossing

Village Shoppes at Sugarloaf

Village Shoppes at Sugarloaf

7380 Spout Springs Road - STE 410

Flowery Branch, GA 30542

678.828.7492

Village Shoppes at Sugarloaf

Village Shoppes at Sugarloaf

Village Shoppes at Sugarloaf

3370 Sugarloaf PKWY - G9

Lawrenceville, GA 30044

770.680.4079

The Village at Flynn Crossing

The Village at Flynn Crossing

The Village at Flynn Crossing

5202 McGinnis Ferry Road

Alpharetta, GA 30005

678.292.6271

Hamilton Mill Village

The Village at Flynn Crossing

The Village at Flynn Crossing

2463 Hamilton Mill PKWY - STE 300

Dacula, GA 30019

470.238.3435


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 Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 678.828.7492 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire

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